No inspection fee – It is never our intention to burden you with a fee for an event that could possibly be our fault. While many potential warranty claims end up being another problem, we don't believe that you owe us any money to take that first look. Our consultants will help determine the best route for the issues you are witnessing.
Customer protection – To keep it unbiased, we have a built-in protection for our homeowners, that allows you to have a third party engineer to determine what needs to happen.
Transfer Education – Many companies will use a warranty transfer as a way to get out of their warranty responsibilities when people forget to transfer it. This is not our intention. In fact, while we do have a transfer window, it's impossible to void the warranty by missing it. The goal of our transfer is to educate the future homeowner of the proper foundation maintenance techniques to ensure they don't have to have adjustments performed any time soon.
Coverage – We offer a lifetime warranty on our steel and pressed piling systems, a 10 year limited warranty on our drilled pier system, a 5 year limited warranty on our spread footing, sono-tubes, mud jack work, drainage, drip, and root barrier work, and a 2 year limited warranty on our wood replacement services, rework of existing supports on pier and beam understructure, and new pad and block systems.
